1. legal documents

Finance Documents

• Fees Schedule Pre-Nov 6, 2023
• Fee Schedule effective Nov 6, 2023
• Growrice - Fee Schedule

Other Documents

• Moneytech User Terms
• Moneytech Securities Trading Policy
• Moneytech Shareholder Information Sharing Policy

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2. notification of base rate

Moneytech Current Base Rate from 19 March 2024

Moneytech Base Rate: 12.00%

This is a base rate only. In addition, a margin rate will apply as separately disclosed to you. These rates may change from time to time.

SME Guarantee Scheme Base Rate from 19 March 2024

SME Guarantee Scheme Base Rate 4.34%

This is a base rate only. In addition, a margin rate will apply as separately disclosed to you. These rates may change from time to time.

3. making a complaint

Moneytech has an internal dispute resolution process in place to resolve any complaints or concerns you may have, quickly and fairly. These should be directed to our Complaints Manager who can be contacted by telephone on 1300 858 904, email complaints@moneytech.com.au, alternatively, you can post your complaint to:‍

Moneytech

Level 17, Suite 17.02, 323 Castlereagh St, Haymarket NSW 2000
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Att: Complaints Manager ‍

Our Complaints Manager will acknowledge your complaint within seven (7) days and may, if relevant, request further details from you. Within thirty (30) days of receiving your complaint, Moneytech will:

• Advise you on the results of its investigation